Small-scale 5-device LAN Setup
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Summary
Designed and implemented a small-scale local area network (LAN) for a home/office environment, optimizing connectivity.
About
Highly dedicated Computer Science undergraduate with hands-on expertise in IT support, networking, and device repair, currently advancing skills through Nigeria's 3MTT Software Development Programme. Passionate about leveraging cybersecurity, web development, and automation to engineer impactful solutions and drive technological innovation.
Work
Local Business / Cyber Café
|IT Support Intern (Part-Time)
FCT, FCT, Nigeria
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Summary
Troubleshot hardware and software faults on 15+ devices daily, maintained small office networks, and provided end-user support for critical business operations.
Highlights
Diagnosed and resolved daily hardware and software faults across 15+ computers and mobile devices, minimizing downtime and supporting continuous business operations.
Established and maintained robust small office networks, ensuring consistent uptime and seamless connectivity critical for daily business operations.
Configured essential software applications and delivered responsive end-user support, effectively resolving internet and system issues for enhanced productivity.
DataBridge Solutions Ltd
|IT Support Intern
Lagos, Lagos, Nigeria
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Summary
Managed Level 1 technical support for over 40 users, deployed and configured workstations, and developed internal documentation to enhance IT operations.
Highlights
Provided Level 1 technical support for over 40 users, expertly resolving hardware faults, OS issues, and network connectivity challenges to ensure operational continuity.
Deployed and configured new workstations and maintained a structured LAN, optimizing network performance and reliability through meticulous cable management and switch setup.
Developed comprehensive internal troubleshooting documentation, which was subsequently adopted across the IT team, streamlining problem resolution processes.
Significantly reduced average ticket resolution time by 30% by implementing systematic fault-isolation procedures, enhancing service efficiency and user satisfaction.
Self-Employed
|Freelance Tech Assistant
FCT, FCT, Nigeria
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Summary
Provided comprehensive technical assistance to over 50 clients, specializing in smartphone setup, data migration, and hardware fault resolution.
Highlights
Provided comprehensive smartphone setup, WhatsApp data migration, and troubleshooting services to over 50 clients, ensuring seamless device functionality and data integrity.
Expertly resolved a range of hardware-level faults, including microphone failures, connectivity drops, and performance degradation, restoring optimal device functionality.
Cultivated a loyal repeat client base through efficient service delivery with fast turnaround times and clear, accessible technical communication, enhancing client satisfaction and trust.
Education
Undisclosed University
Nigeria, Nigeria
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Bachelor of Science (B.Sc.)
Computer Science
Languages
English
Certificates
3MTT Software Development Programme
Issued By
3 Million Technical Talent (3MTT), Federal Government of Nigeria
Youth in Agribusiness Programme (IITA YAS)
Issued By
International Institute of Tropical Agriculture (IITA)
Start Your Business Programme (ILO SYB)
Issued By
International Labour Organization (ILO)
GSM & Computer Repair Training (TVET)
Issued By
Technical & Vocational Education & Training (TVET)
Skills
Programming Languages
JavaScript, Python, HTML/CSS.
Networking
RJ45 Crimping (straight-through & crossover), LAN Setup, Network Fault Diagnosis.
IT Support
Hardware Troubleshooting, Software Troubleshooting, PC Repair, Mobile Repair, OS Configuration.
Hardware Repair
GSM Device Repair, PCB Diagnostics, PC Assembly.
Operating Systems
Windows 10, Linux (Basic Exposure).
Tools & Utilities
LAN Tester, Diagnostic Utilities, Microsoft Office, Google Workspace.
Web Technologies
WordPress (Basic), Web Development Fundamentals.
Data Analysis
Excel, Google Sheets, Data Entry, Data Formatting, Basic Data Analysis.
Interests
Cybersecurity
Ethical Hacking, CyberSecurity.
Web Development
Web Development.
Data Analysis
Data Analysis.
Projects
GSM Device Diagnostic & Repair Practice
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Summary
Engaged in practical diagnostics and repair of GSM devices, focusing on common hardware faults like screen, battery, and motherboard issues.
Personal Solar Panel Setup
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Summary
Implemented a personal solar panel system to gain hands-on experience with low-voltage load management and sustainable energy solutions.
Freelance Device Audit & Restoration
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Summary
Conducted a freelance audit of mobile devices, assessing and restoring over 50 smartphones for community users.