# Aliyu Mustapha Abdulhamid - CS-Undergrad | IT-Support | Networking | CyberSec-Enthusiast
Source: https://hello.cv/aliyumustapha
Nigeria

## Links
- GitHub | https://github.com/Aliyu
- LinkedIn | https://www.linkedin.com/in/A1iyu-Mustapha
- Email
- Phone

## About
Highly dedicated Computer Science undergraduate with hands-on expertise in IT support, networking, and device repair, currently advancing skills through Nigeria's 3MTT Software Development Programme. Passionate about leveraging cybersecurity, web development, and automation to engineer impactful solutions and drive technological innovation.

## Work
### IT Support Intern (Part-Time) | Local Business / Cyber Café
Troubleshot hardware and software faults on 15+ devices daily, maintained small office networks, and provided end-user support for critical business operations.
- Diagnosed and resolved daily hardware and software faults across 15+ computers and mobile devices, minimizing downtime and supporting continuous business operations.
- Established and maintained robust small office networks, ensuring consistent uptime and seamless connectivity critical for daily business operations.
- Configured essential software applications and delivered responsive end-user support, effectively resolving internet and system issues for enhanced productivity.
### IT Support Intern | DataBridge Solutions Ltd
Managed Level 1 technical support for over 40 users, deployed and configured workstations, and developed internal documentation to enhance IT operations.
- Provided Level 1 technical support for over 40 users, expertly resolving hardware faults, OS issues, and network connectivity challenges to ensure operational continuity.
- Deployed and configured new workstations and maintained a structured LAN, optimizing network performance and reliability through meticulous cable management and switch setup.
- Developed comprehensive internal troubleshooting documentation, which was subsequently adopted across the IT team, streamlining problem resolution processes.
- Significantly reduced average ticket resolution time by 30% by implementing systematic fault-isolation procedures, enhancing service efficiency and user satisfaction.
### Freelance Tech Assistant | Self-Employed
Provided comprehensive technical assistance to over 50 clients, specializing in smartphone setup, data migration, and hardware fault resolution.
- Provided comprehensive smartphone setup, WhatsApp data migration, and troubleshooting services to over 50 clients, ensuring seamless device functionality and data integrity.
- Expertly resolved a range of hardware-level faults, including microphone failures, connectivity drops, and performance degradation, restoring optimal device functionality.
- Cultivated a loyal repeat client base through efficient service delivery with fast turnaround times and clear, accessible technical communication, enhancing client satisfaction and trust.

## Education
### Undisclosed University | Computer Science

## Languages
- English

## Certificates
### 3MTT Software Development Programme
3 Million Technical Talent (3MTT), Federal Government of Nigeria | 2025-01-01
### Youth in Agribusiness Programme (IITA YAS)
International Institute of Tropical Agriculture (IITA) | 2023-01-01
### Start Your Business Programme (ILO SYB)
International Labour Organization (ILO) | 2023-01-01
### GSM & Computer Repair Training (TVET)
Technical & Vocational Education & Training (TVET) | 2023-01-01

## Skills
### Programming Languages
Proficient
- JavaScript
- Python
- HTML/CSS
### Networking
Proficient
- RJ45 Crimping (straight-through & crossover)
- LAN Setup
- Network Fault Diagnosis
### IT Support
Proficient
- Hardware Troubleshooting
- Software Troubleshooting
- PC Repair
- Mobile Repair
- OS Configuration
### Hardware Repair
Proficient
- GSM Device Repair
- PCB Diagnostics
- PC Assembly
### Operating Systems
Proficient
- Windows 10
- Linux (Basic Exposure)
### Tools & Utilities
Proficient
- LAN Tester
- Diagnostic Utilities
- Microsoft Office
- Google Workspace
### Web Technologies
Proficient
- WordPress (Basic)
- Web Development Fundamentals
### Data Analysis
Proficient
- Excel
- Google Sheets
- Data Entry
- Data Formatting
- Basic Data Analysis

## Interests
### Cybersecurity
- Ethical Hacking
- CyberSecurity
### Web Development
- Web Development
### Data Analysis
- Data Analysis

## Projects
### Small-scale 5-device LAN Setup
Designed and implemented a small-scale local area network (LAN) for a home/office environment, optimizing connectivity.
### GSM Device Diagnostic & Repair Practice
Engaged in practical diagnostics and repair of GSM devices, focusing on common hardware faults like screen, battery, and motherboard issues.
### Personal Solar Panel Setup
Implemented a personal solar panel system to gain hands-on experience with low-voltage load management and sustainable energy solutions.
### Freelance Device Audit & Restoration
Conducted a freelance audit of mobile devices, assessing and restoring over 50 smartphones for community users.

## Source
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